PHI Decks - Testimonials
Here's what a few of our customers have had to say about us.
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2017 - Savage, MN
We had our deck built with PHI in 2014 and had a great experience with Brian and his team! I am now (2017) in the process of finishing our basement. After the installation of the basement HVAC system, we started getting water infiltration issues where the HVAC contractor had installed an exhaust duct through the wall below the deck. I've had the HVAC contractor to my house on three different occasions to fix the water issue but nothing they tried worked. The most recent time it happened I dismantled the ductwork myself and ran water on my deck with a hose. I could tell that water wasn't coming in through the exhaust duct opening but rather through the wall somehow. I called Brian and even though PHI hadn't been to our house since 2014 he was at my house the next day at 8:30 am ready to work. He pulled off some of the siding and the inner most deck board to reveal that a small pilot hole had been drilled above the opening for the exhaust duct. The hole had been drilled from the inside, through the wall, into the deck header, through the header flashing, and into the decking itself! Upon seeing this, it was evident where the water had been coming in. Brian caulked the hole, installed new flashing over the header, replaced the deck board, replaced the siding, and and was done by 11:30 am. That location has been perfectly dry ever since. Ultimately the water issue had absolutely nothing to do with the work PHI did which makes me so much more impressed with, and grateful for, their responsiveness. I haven't found anyone who's provided that level of service before.
Ted & Dorothy
Spring 2016 - Roseville
Love our new deck!! We came across the PHI Deck display at the 2016 Minneapolis Home & Garden Show. We talked to Brian and asked lots of questions, got lots of answers and felt really good about PHI. Soon after we contacted Brian to have him out to look at our deck. The deck project involved complete removal of our old deck and increasing the deck size from 12 x 18’ to a 14’ Xx 18’ low maintenance deck. After the meeting Brian got back to us shortly with an estimate. After weighing another estimate we contacted Brian and accepted PHI’s estimate at which time we were put on their schedule. We met with Brian one more time to finalize details i.e. color of deck boards, border, railings, fascia, and lattice. One week later the project was under way. Everything went smoothly from start to finish. It was hassle free for us. No problems whatsoever! The estimate is what we paid. No additional costs, no surprises. PHI worked well with the city guidelines and city inspectors. We were very impressed with the finished product and short length of time to finish the deck (2-1/2 days). These guys are great to work with, professional, experienced and did a great job on the deck. Would absolutely use them again. We have the whole summer to enjoy the deck and enjoy it we have! It is a night and day improvement over our old deck. Thank you PHI!
Ralph & Marian Gagas
Fall 2015 - Prior Lake, MN
We just built a quality Ryland Home and wanted a quality screened-in-patio & deck to match and PHI Decks was the ticket. Brian was great to work with from the design phase all the way through the completion. Both Brian and Tim were very informative, easy to work with, willing to adjust as needed and created a beautiful finished product. Their attention to detail was very refreshing - we did not need to check their workmanship. And PHI's price quote was very competitive. Our neighbors have complimented us on the patio and two of them are already working with PHI on their decks.
Paul and Judy
Spring 2016 - Eden Prairie
We replaced our old deck and simply put: Its All Good! with PHI Decks. From beginning to end it was a great experience working with this team. They are super communicators which means no surprises. So glad I found them at the Home Show. We rank them a 10 for Quality, Timeliness, Clean Up, Workmanship and Friendliness. We loved their recommendations. They are Pro's and would hire them again in a heartbeat. Most importantly -You can TRUST them. Paul & Judy
Fall 2015 - Plymouth, MN
Great experience working with PHI Decks! Our project was a deck, and we requested bids from several builders recommended by our neighbors. PHI got our business because of their thorough design, their ability to quickly make changes and create a 3D view of the project, and their willingness to spend time to educate us on various construction aspects: decking materials, footings, finish options, etc... Throughout the project PHI kept good communication and finished the job as promised and within the contracted budget. We highly recommend PHI Decks for all your home improvement needs! Thank you, Phil & team!
Summer 2015 - Rosemount, MN
From our initial discussions at the landscape show, to in-home meetings, iterative design and throughout the construction process the guys at PHI Decks were great to work with. They were able to take our ideas, make some tweaks and present us with multiple options all while staying within our budget. We ended up with a deck that exceeded our expectations and multiple neighbors have commented on it and asked who designed and built it. Great job guys!
Our experience with PHI is one of the best experiences we've ever had with a contractor. They are very professional and courteous to work with and they communicated very well. There were no surprises with them and we really appreciated the creativity in the suggestions they gave us for our decks. PHI did two large maintenance free decks for us and they turned out beautiful. We love them and they exceeded our expectations on design and craftsmanship. They were very meticulous.
I love my new deck & door – you do very nice work!
Fantastic to work with, Brian and Tim listened to and understood my deck concept and ideas. They carefully and meticulously created the deck I had hoped for. They kept me updated as to what they were doing and asked questions if uncertain how I would like something done. So very easy to communicate with, I highly recommend them to anyone interested. In fact, I have additional projects that I will be calling on them to complete. I LOVE my new deck. Thanks, Tim and Brian.
Brian & Jackie S.
What more could we ask for: an accurate estimate, daily e-mails outlining the next-day work to be done including the start time, coordination with other contractors when necessary, a clean worksite, and outstanding workmanship that we are proud to show to our friends!
We hired PHI Decks to re-do our decks. They were professional and respectful to our needs and ideas throughout the project. They are very detailed in the work they do. We are very happy with the finished product and would hire them for future projects.
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